Reward Points Program

Here's how to earn and spend your points!

FAQ

How do I earn Mayer reward points?
For every RM3 spent, 1 reward point will be earned. Reward points are earned from the net transaction amount made; that is, total purchase value minus the vouchers, discounts, or any other promotion codes. The net purchase value will be indicated during the step of check out.

How do I spend Mayer reward points?
For every 100 points, you get a RM5 discount. Enter the number of points you wish to redeem upon check out. Note that the amount is redeemable in denominations of 100, with no capped amount. Eg. If you enter 200 points upon checkout, you get RM10 off your total order.

Note that the points will be rounded up if not entered in denominations of 100.

Where do I check my Mayer reward points balance?
You can check your point(s) balance at the “My Reward Points” tab from your account dashboard.

When will the points be credited into my account after purchase?
The points will be credited after the shipment of the item has been completed.

Will my reward points be refunded if I raise a refund/return?
Points will be forfeited in the event there is a return, refund, or cancellation of order(s) made subsequent to the preceding purchase transaction(s). The system will perform an auto point deduction in the event there is said return, refund, or cancellation of order(s) made subsequent to the preceding purchase transaction(s).


Mayer Rewards Terms & Conditions

    1. ELIGIBILITY

      1.1 All new and current registered users of Mayer Official E-Store (i.e. mayermalaysia.com) are eligible to earn and receive Mayer reward qualifying points (hereinafter referred as “qualifying points”). The registered users are able to view the qualifying points at “My Account > My Reward Points'' after making the qualifying purchase transactions via mayermalaysia.com effective on 10/01/2021.
      1.2 Qualifying points will only be earned after the full completion of orders and payments settlement by the registered users.
      1.3 Qualifying points will be forfeited in the event there is return, refund or cancellation of order(s) made subsequent to the preceding purchase transaction(s). The system will perform an auto point deduction in the event there is said return, refund or cancellation of order(s) made subsequent to the preceding purchase transaction(s).
      1.4 Reward points are earned from the net transaction amount made; that is, total purchase value minus the vouchers, discounts or any other promotion codes. The net purchase value will be indicated during the step of check out.
      1.5 Reward points can only be earned and spent for transactions on Mayer official e-store (i..e mayermalaysia.com).
      1.6 Mayer reward points are non-transferable and shall only be used by the respective registered users.

    2. USAGE

      2.1 Account holders may spend their qualifying reward points upon checkout.
      2.2 The validity of the qualifying points will be within the period of 365 days after the points earned from the respective purchases. No extension of the validity period will be allowed and the system will perform an auto deletion of the points earned if it remains unutilised after 365 days.
      2.2 Reward points are not redeemable for cash nor are they exchangeable for other monetary value under any circumstances. Reward points cannot be resold, exchanged, or transferred for value under any circumstances. Reward points shall not be regarded, construed, or used as valuable or exchangeable instruments under any circumstances.
      2.3 Mayer retains the right to reject any reward points that have been tampered with or found in any way unacceptable, or remove privilege of usage if deemed to have been linked to fraudulent activities.
      2.4 Mayer is not responsible for any accidental usage or cancellation of reward points, and no replacement will be provided in these circumstances.
      2.5 Mayer may suspend the calculation and accrual of qualifying points to rectify any errors in calculation or adjust the calculation as it reasonably deems fit without giving you prior notice or reason.
      2.6 Any dishonest activities including the abuse of redemptions related to the Mayer reward points may result in the forfeiture of accumulated qualifying points and termination of your account.
      2.7 Depending on the maximum extent permitted by applicable laws, Mayer reserves all right at any time to:

      1. Change or modify the terms and conditions without prior notice
      2. Terminate or modify the Mayer reward point mechanics
      3. Recalculate, adjust and/or revoke any qualifying reward points awarded
      4. Change the number of qualifying points that can be earned on spending on qualifying transactions
      5. Modify the qualifications and eligibility for earning qualifying reward points
      6. Modify the activities and transactions that earn qualifying reward points
      7. Modify the methods used to calculate the number of qualifying points to be awarded
      8. Withhold or cease the awarding of reward points to you;
      9. Change the duration taken for qualifying points to expire

    Mayer may at any time in its sole and absolute discretion, without giving any reason or prior notice, modify, suspend/ discontinue the above Terms & Conditions , whether in part or whole. Mayer shall not be liable or responsible for any losses suffered by or caused by you or arising out of, or in connection with, or because of such modification, suspension/ discontinuation to the above Terms & Conditions.